At Dhawal Safety India, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website, engage with us through any platform, or purchase our products and services.
1. Information We Collect
We may collect the following types of information:
Personal Information: Name, email address, phone number, billing/shipping address, and company details.
Transaction Details: Payment records, invoices, purchase history.
Website Data: IP address, browser type, cookies, device information, and browsing activity on our site.
Communication Records: Any messages, queries, or feedback sent via email, phone, or online forms.
2. How We Use Your Information
Your data may be used for:
Processing and fulfilling orders.
Communicating order status, offers, or updates.
Improving our website, customer support, and product offerings.
Ensuring compliance with applicable safety, trade, and export laws.
Sending newsletters, marketing updates, or promotional campaigns (only if you opt-in).
3. Sharing of Information
We respect confidentiality and do not sell your personal information. However, data may be shared with:
Service Providers (payment gateways, logistics, courier services).
Regulatory Authorities if required by law or government.
Third-Party Partners in global trade (customs, certification bodies, distributors).
4. Data Protection & Security
All collected data is stored securely with restricted access.
Our website uses SSL encryption to ensure secure transactions.
We implement strict internal protocols for handling customer data.
5. Cookies Policy
We use cookies to improve user experience, analyze traffic, and personalize content. You can disable cookies in your browser settings, but some features of our website may not function properly.
6. Data Retention
We retain personal data only as long as necessary for business, legal, or compliance purposes. Once no longer needed, data is securely deleted.
7. Your Rights
As a customer, you have the right to:
Access, update, or correct your personal data.
Request deletion of your data (subject to regulatory obligations).
Opt-out of marketing communications at any time.
8. Children’s Privacy
Our services are not directed to individuals under 18. We do not knowingly collect data from children.
9. Third-Party Links
Our website may contain links to external websites. We are not responsible for their privacy practices.
10. Changes to Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with the effective date.
11. Contact Us
For questions, concerns, or requests regarding privacy:
Head Office: E-39, Bagroda Industrial Area, Bhopal, MP, India 462026
Branch Office: Shop No. 21, Multilevel Parking, In front of BOI Zone-I, MP Nagar Bhopal, MP, India 462023
Phone: +91-91096 31008